Welcome to Thelen Mazda in Bay City, Michigan

Tom Thelen's ideals and values are still an active force in the Thelen Auto Group dealerships he started in 1977, through the daily operations led by his sons. Joe Thelen, who oversees Thelen Mazda personally, has proven just as capable of providing an exceptional customer experince as his father, earning the dealership a spot on Mazda's Top 10 Treat Me Right list in 2014 and personally winning Northwood University's award in 2015.  He is almost always on-site and is eager to work with customers to answer any questions.

Customer Satisfaction Is Our Goal

At Thelen Mazda, we understand the importance of earning and maintaining customer loyalty. That's why we prioritize providing top-notch customer service, whether you're visiting our Mid-Michigan showroom or using our expert service center. From repairs and maintenance to customization, our full-service body shop and detailing department have your Mazda covered. Rest assured, our factory-trained technicians exclusively use high-quality OEM Mazda parts sourced directly from the manufacturer.

However, our commitment to customer satisfaction extends beyond vehicle care. In our customer lounge, you'll find cozy seating, cable TV, a variety of reading materials, and complimentary Wi-Fi, ensuring your comfort while you wait. Should your vehicle require an extended stay, count on our Bay City courtesy shuttle or a loaner vehicle to keep you on the move. At Thelen Mazda, we are dedicated to both your vehicle and your experience with us.

Mazdas Are for Lovers

In the automotive industry, Mazda has a reputation for punching above its weight: although it's smaller than the big Japanese manufacturers, Mazda continues to win award after award for smart engineering, great value, and amazing reliability. Mazda cars and SUVs are designed by car lovers for car lovers, and here at Thelen Mazda, you can be sure they're sold by car lovers, too.

At our Central Michigan dealership, we always keep a stock on hand of Mazda's bestsellers, including the Mazda3 Hatchback, the Mazda3 Sedan, the Mazda MX-5 Miata, the Mazda CX-5, the Mazda CX-90, the Mazda CX-90 PHEV, the Mazda CX-30, and the Mazda CX-50. If we don't have it, we can find it!  Simply fill out our CarFinder form and you'll receive free updates as soon as we discover something that matches what you're looking for.

We Make the Bay Area a Better Place

Not only do we care for our customers, but we also care for our Mid-Michigan community. The Thelen Auto Group and Thelen Family Foundation support more than 70 charities and organizations, many of which are based right in our neighborhood. They include the Bay City State Theater, the Bay Area Community Foundation, and the Helen M. Nickless Volunteer Clinic, just to name a few.

At Thelen Mazda, we always strive to make your vehicle shopping experience a positive one. So if you live in the Michigan Bay Area and you're looking for a new ride, feel free to send us a message, call us at (989) 684-2980, or drop by in person to see what we have to offer.